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Request an RMA​
Use our easy step by step guide to request an RMA. Once your request has been processed, you will receive a confirmation
via email or fax with instructions for returning your equipment.
 
Step 1
Enter your Account information.
You must be a UTC Fire & Security customer and have purchased this product from us directly.
This is for customers in North or South America, and excluding the following markets:
Real Estate, Automotive and Consumer.
Fields marked with (*) are required.
 
Account Info / Billing Address:   Contact Information:  
       
Please select your UTC Fire & Security Relationship: * First Name *
Company Name * LastName *
Street Address * Phone *
City * Email *
State * Fax *
Country * Best Way to Contact you? *
Zip Code *
Account Number *  
   
Is the ship-to address for this RMA different from your billing address? *  
Please Provide Your Purchase Order Number For This RMA  *  
Ship To Address 1*
Ship To Address 2*  
City *  
State *  
Country *  
Zip Code *