Recall Information

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UTCFire & Security periodically announces important product recalls. Please review the information below pertaining to each recall and how to address it. If you have questions or concerns regarding product recalls, please contact UTC Fire & Security technical support at 1-888-437-3287 during normal business hours (Monday through Friday, excluding holidays, between 8 a.m. and 8 p.m. Eastern Time).

09/21/2004 S10A ESL Smoke Detector Compatibility with ITI Security Panels

In cooperation with the Consumer Product Safety Commission, GE Security of Austin, Texas, is voluntarily notifying customers that ESL S10A smoke detectors are incompatible with certain ITI security panels.

07/30/2004 ESL 500N Series Smoke Detector Recall

In cooperation with the U.S. Consumer Product Safety Commission, GE Security is voluntarily recalling approximately 14,000 ESL 500N smoke detectors.

02/01/2004 ESL SafeAir 240-COE Carbon Monoxide Alarm Recall

In cooperation with the U.S. Consumer Product Safety Commission, GE Security is voluntarily recalling approximately 74,000 ESL SafeAir 240-COE Carbon Monoxide (CO) alarms.

03/12/2002 URGENT—Revised Product Recall Notice

If you own or have installed and maintain an ESL 2500-DAC, please read the official product recall notice and our recommendations and instructions.

03/12/2002 ZX300 and ZX400 Control Panel Notification

If you own or have installed and maintain aZX300 or ZX400 control panel, please read the official product recall notice and our recommendations and instructions

06/29/1999 ZX200 Control Panel Notification

If you own, have installed or maintain a Moose ZX200 Control Panel GE Security of Tualatin, Or., is voluntarily announcing a recall to replace all ZX200 panels where a customer has experienced memory error or functional failure problems (typically generates an memory error notification at the keypad).