MASterMind, which consists of integrated
applications, is based on client/server technology. Using one database for all
customer functions, the software enables ad hoc data mining.
Unique elements of the monitoring and security
industries have been combined with the contemporary customer service model. The
complete package automates virtually every operational task performed by
service-based companies including billing, service, job management, and, of
course, monitoring.
To gain a greater understanding of all MASterMind
applications and their integration, view the interactive overview of a complete MASterMind system. In
addition to this overview, we suggest you visit the following links for
individual profiles of the various MASterMind applications. For even greater
detail, over a dozen streaming online demos of the various modules are available
online.
Product Profile
- Monitoring
MASterMind Monitoring provides security and
monitoring personnel an advanced set of tools based upon the latest developments
in information and security technology.
- A/R & Customer Service
Both A/R, which includes features
of billing and cash receipts/collections, and customer service applications are
combined to provide businesses efficient, effective back office operations.
- Job Management
MASterMind Job
Management combines the related functions of service, inspections, and patrol.
- Prospects & Promotions
Handle leads, appointments,
quotations, and promotions. Integrate this data completely with all MASterMind
applications.
- MASweb
MASweb allows central
station dealers, using a standard Web browser, to access their customer
information for the purpose of changing data and generating reports.
- MASterMind Options
A series of options is available for
configuration with the MASterMind application. You may select one or all.
Current options include:
- Video
- GPS
- VRT
- Access
- Redundancy
- Report/Communications Server
- Floor Plan & Document Imaging
- Dealer Billing
- Telephony
Click here to return to the MASterMind main
page.