We provide an Internet-based service, i-Support, for requesting assistance
from our support personnel.
When you need support, you simply create a
service ticket via your web-enabled browser. You may view the status of your
service request by periodically reviewing the service ticket. Additionally, you
may add relevant comments that might assist our personnel in resolving the
issue. If you have any additional questions about this service, you may contact
the Help Desk.
You must obtain a username and password to use i-Support. If you need to
register, email your
request.
Before you proceed, please review the following:
- If you are accessing the site from a LAN connection, you may need to contact
your systems administrator to verify that you have the necessary access and
configuration to connect.
- Download times are directly related to access speed. We recommend a minimum
connection of 56K.
Click here to return to the MASterMind main
page.